
Join us for our annual meeting and interactive discussion with customer service and hospitality experts. You will learn how current trends can help you better prepare your team to thrive in our changing industry. Approved for 1 CEU!
April 16, 2026
11:00 am - 1:00 PM
Location: Embassy Suites Hotel, 12 S 6th St, Minneapolis, MN 55402
Price (includes lunch): Members: $70
Non-Members: $80
Students: $0
Moderator: Beth Molitor, Hines
Panelists:
Laura Bacelli, Transwestern
Mike Flanagan, Proximity
Hailey Polk, Transwestern
Important note: it is a plated lunch (select your preference when you register). We need to confirm our order 3 days prior - please register early! Thanks!
Our event is on the skyway level in the Plymouth Room.
11:00 AM Check in Opens
11:30 AM Lunch | Annual Meeting
12:00 PM Presentation Starts
1:00 PM Event Ends